02What the membership pays for
A watch is a gadget. The membership makes it a service.
- Connectivity
- A 4G M2M SIM in every watch, paid for by VITU. Nothing to recharge or renew.
- Family app
- Connection, battery, last location and SOS history for up to five people.
- Setup and testing
- A visit to fit, configure and run a live SOS test with the whole family.
- Support
- A WhatsApp line in Urdu and English; we also notice when a watch goes offline.
- Hardware care
- Replacement band; warranty swap if the device fails.
- Updates
- App and software updates arrive over the air. VITU Care Plus (2027) is a separate device.